Communication Skills Refresher Course (Facilitated) - Course Information
Communication Skills Refresher Course (Facilitated)
Effective communication between providers, patients and their caregivers supports:
- Provider well-being
- Patient and caregiver engagement
- Therapeutic trust between providers and patients
- Better health outcomes
Yet numerous studies repeatedly report that providers do not receive adequate communication skills training and feel unprepared. Unlike other skills, communication skills are unlikely to improve with experience alone. Training is essential to improving communication skills.
This course explores various aspects of healthcare communication, including the importance of clear and compassionate communication with patients and their families. Through a series of engaging patient interaction videos and microlearning activities, participants will gain valuable insights, techniques and practical skills to improve patient-provider relationships and outcomes.
| Access: Closed (For learners completing this course through in-person facilitation and online learning) |
| Format: Online |
| Audience: Health care practitioners |
| Time to Complete: 5 hours |
How To Enroll
- To complete the online, self-paced version of this course, please register for the Communication Skills Refresher Course (Self-Directed)
- Princess Margaret staff and trainees looking to schedule an in-person session can email Richa Srivastava at Richa.Srivastava@uhn.ca.